Shipping policy
Shipping Policy – Twainy Plast
Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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You will receive an email confirmation with tracking details once your order has shipped.
Shipping & Delivery
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Delivery times vary depending on location. Standard delivery is usually completed within 3–7 business days.
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Shipping costs are calculated at checkout based on your order and delivery address.
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We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
Risk of Loss
Once your order is handed to the shipping carrier, title and risk of loss transfer to you. Please track your package and ensure someone is available to receive it.
Damaged or Lost Packages
If your order arrives damaged, incomplete, or does not arrive at all, please contact us immediately at twainyplast@gmail.com so we can assist you.
International Shipping
For international orders, additional customs fees, import duties, or taxes may apply. These charges are the responsibility of the customer.
